Meridian FBOs Celebrate 75th Anniversary

Betsy Wines, Ken Forester, Susan Forester, and Steve Chandoha cut the cake to kick off the celebration of Meridian’s 75th Anniversary in Teterboro.

2020 was a tough year as COVID-19 upended the world and negatively impacted lives and businesses everywhere. Fortunately, 2021 is shaping up to be a much better year for Meridian. In April, the company received high marks in industry surveys for its outstanding customer service and world class amenities. This year also marks the 75th anniversary of the company’s origins, begun by CEO Ken Forester’s father, Ken Sr. In July, the FBOs in Teterboro (TEB) and Hayward (HWD) took some time to reflect on the long history of the company and to have some much needed fun!

Meridian Hayward held its celebration on Friday, July 2. In addition to our employees, additional guests included family members, aircraft tenants, customers, airport staff, and of course, many of our aviation friends! The celebration included a BBQ, a cake, lots of food and beverages, balloons, music, and everything else you would find at a celebration. The day also included words of gratitude by GM Carlos Rodriguez to his professional and dedicated team, as well as a formal presentation of an award to CSR Jenny Deitschman by Ken Forester for earning a spot on the Above & Beyond list in this year’s AIN FBO Survey. Congratulations to Carlos, Jenny, and the entire Hayward team for doing such a great job and earning a well-deserved spot among the Top 20% of FBOs in the US!

Meridian Teterboro held its celebration a week later on Thursday, July 8. The Teterboro celebration covered all 3 shifts throughout the day, which included a BBQ, a cake, food and beverages, and lots of vintage photos from the over the decades. Many of the employees are still working here today, after 10+, 20+, and 30+ years of service! This is a real testament to the longevity of the company, thanks to its many loyal employees. The day also included recognition of an award received by AIN for ranking in the Top 10% of US FBOs. Ken Forester took a few moments to acknowledge all of the hard work and dedication by the Teterboro team for doing a great job day in and day out. Without such a dedicated team, we wouldn’t have the success that we do. He thanked everyone for their hard work and sacrifice during the pandemic.

To view the photo albums from both celebrations, click here.

We are already looking forward to the next 75 years!

Meridian Hayward is enjoying the celebration!

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Meridian Awarded GBAC STAR™ Facility Accreditation

Meridian, the award-winning private aviation company, is pleased to announce its recent certification by the Global Biorisk Advisory Council (GBAC) as a GBAC STAR™ facility. This accreditation is given to those facilities that have established and maintained a cleaning, disinfection and infectious disease prevention program to minimize risks associated with infectious agents such as COVID-19.

The GBAC program was designed by ISSA, the world’s leading trade association for the cleaning industry, to control the risks associated with infectious agents. It is the gold standard for demonstrating adherence to best practices for cleaning of facilities and employs a rigorous risk-based assessment to tailor cleaning and disinfecting regimens to specific spaces within each facility. In addition, it ensures that a facility’s cleaning professionals are specifically trained for outbreak and infectious disease preparation and response.

“Meridian has been following strict protocols throughout the pandemic,” said Steve Chandoha, Meridian President. “This certification and validation of our efforts by outside experts underscores Meridian’s commitment to safe operations.”

Meridian’s receipt of this certification follows similar actions taken by The Port Authority of New York and New Jersey. In November 2020, they announced that John F. Kennedy International, Newark Liberty International, LaGuardia, New York Stewart and Teterboro Airports had received the Airport Health Accreditation from Airports Council International (ACI) World and ACI Americas. The recently developed Airport Health Accreditation program evaluates new health and safety measures and procedures introduced at airports worldwide in response to the COVID-19 pandemic. Meridian began working toward its individual FBO accreditation once Teterboro Airport (TEB) received ACI accreditation. TEB is the first General Aviation airport in the world with this accreditation.

The GBAC STAR accreditation is just the latest demonstration of Meridian’s continued diligence around safety and cleaning. In July 2020, both the Teterboro and Hayward FBO facilities received Safety 1st Clean registration from the National Air Transportation Association (NATA). The registration recognizes Meridian’s commitment to following best practices and guidelines from both the NATA and the Centers for Disease Control (CDC) around cleaning, disinfecting and hygiene, as well as ongoing education and training. Conformance to the Safety 1st Clean standard also requires that the organization have a Hazard Communication Plan in place, which Meridian does as part of its IS-BAH accreditation. Meridian has been a participant in NATA’s overall Safety 1st program for over 20 years.

“We are committed to best practices in everything we do, and our commitment to the highest level of adherence around cleaning and disinfecting is no different,” added Chandoha. “We felt it was important to demonstrate our conformance and commitment to these exacting standards to our customers, employees and the public at large, and earning these accreditations lets customers know they can expect the best and safest protocols when they come to Meridian.”

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Meridian Receives High Marks in Industry Surveys – Hayward and Teterboro FBOs Honored as Company Celebrates 75th Anniversary

Meridian Teterboro was rated the #1 FBO in the New York City (NYC) metro area by the readers of Aviation International News (AIN) in its annual survey. Meridian was the only FBO at Teterboro Airport and the NYC metro area to be ranked in the top 10% of FBOs in the Americas. Meridian TEB was highly ranked for its pilot amenities and customer service as well. Professional Pilot’s (ProPilot) annual PRASE Survey also placed Meridian as the #1 FBO at Teterboro, and among the top ten FBOs in the US.

Meridian is unique in that it is the only FBO at TEB to operate under the same ownership since 1946. That legacy and experience has contributed to the success of its Hayward FBO, which was ranked among the top FBOs for the first time this year. AIN readers gave Meridian Hayward high marks, placing it in the top five FBOs in the West Region and one of the best FBOs in the greater San Francisco area. Additionally, the AIN survey recognizes those individual FBO employees who go “Above and Beyond”, and we are proud that HWD’s Jenny Deitschman, Customer Service Representative (CSR), was included on this year’s list.

“We are honored to be counted among the top FBOs on the West Coast,” said Carlos Rodriguez, Hayward’s General Manager. “Since our opening in 2016, our team has worked hard to provide outstanding service to each and every customer. I’m especially pleased to see Jenny recognized for her efforts as an outstanding CSR.” Jenny has been with Meridian Hayward since it opened for business.

Meridian was ranked as the 4th best independent FBO by ProPilot, and was the only FBO in the Northeast to be recognized in this category. The 2021 ranking is several spots ahead of last year, and we are proud that our continued commitment to striving to be the best resonated with customers.

“It’s very rewarding to know that our efforts are appreciated. We are honored to be recognized for our legacy of exceptional service,” said Ken Forester, Meridian’s CEO. “We sincerely thank our customers for their support and confidence in us. After 75 years, Meridian’s mission and focus are still the same-putting each customer first and delivering a truly personalized experience to everyone we serve.”

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