Meridian Receives High Marks in Industry Surveys – Hayward and Teterboro FBOs Honored as Company Celebrates 75th Anniversary

Meridian Teterboro was rated the #1 FBO in the New York City (NYC) metro area by the readers of Aviation International News (AIN) in its annual survey. Meridian was the only FBO at Teterboro Airport and the NYC metro area to be ranked in the top 10% of FBOs in the Americas. Meridian TEB was highly ranked for its pilot amenities and customer service as well. Professional Pilot’s (ProPilot) annual PRASE Survey also placed Meridian as the #1 FBO at Teterboro, and among the top ten FBOs in the US.

Meridian is unique in that it is the only FBO at TEB to operate under the same ownership since 1946. That legacy and experience has contributed to the success of its Hayward FBO, which was ranked among the top FBOs for the first time this year. AIN readers gave Meridian Hayward high marks, placing it in the top five FBOs in the West Region and one of the best FBOs in the greater San Francisco area. Additionally, the AIN survey recognizes those individual FBO employees who go “Above and Beyond”, and we are proud that HWD’s Jenny Deitschman, Customer Service Representative (CSR), was included on this year’s list.

“We are honored to be counted among the top FBOs on the West Coast,” said Carlos Rodriguez, Hayward’s General Manager. “Since our opening in 2016, our team has worked hard to provide outstanding service to each and every customer. I’m especially pleased to see Jenny recognized for her efforts as an outstanding CSR.” Jenny has been with Meridian Hayward since it opened for business.

Meridian was ranked as the 4th best independent FBO by ProPilot, and was the only FBO in the Northeast to be recognized in this category. The 2021 ranking is several spots ahead of last year, and we are proud that our continued commitment to striving to be the best resonated with customers.

“It’s very rewarding to know that our efforts are appreciated. We are honored to be recognized for our legacy of exceptional service,” said Ken Forester, Meridian’s CEO. “We sincerely thank our customers for their support and confidence in us. After 75 years, Meridian’s mission and focus are still the same-putting each customer first and delivering a truly personalized experience to everyone we serve.”

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Meridian Announces Winner of Design Contest

Steven Bridgemohan (winner) and Michelle Coe (runner up) display the winning design of the company’s new email signature and business card.

Meridian recently held a company-wide contest among our employees to submit designs for new business cards and email signatures that reflect the company’s new vision. The winning entry was chosen for its crisp and clean design which mirrors our recently redesigned website and ties into the company’s revamped mission statement.

The winning concept was submitted by Steven Bridgemohan, a Technician in our Technology department. Another highly creative design was submitted by Michelle Coe, an Accounting Supervisor, who was our runner up. Both finalists earned cash prizes for their designs. Overall, there were 10 participants who submitted a total of 25 entries.

In late 2020, Meridian strategically realigned its business units to focus exclusively on our premier FBO business in Teterboro, NJ, and Hayward, CA. While our core mission has not changed, our company Mission Statement was updated to reflect our corporate identity and reinforce our unwavering commitment to our customers. We think the updated look of the new design exemplifies what we stand for.

We appreciate the talent of everyone on our team. We’re proud to see the engagement by our staff in the development of our vision, and pleased to announce that our new business cards and email signatures were created by one of our own employees!

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Meridian Unveils New Website

The new Meridian website reflects the company’s new strategic direction.

Meridian, the award-winning private aviation company, is pleased to announce the launch of its newly redesigned website, meridian.aero. Designed with the user experience in mind, the new site showcases the aviation services Meridian offers along with the company background, news, and details on the health and safety protocols in place. The new site incorporates many enhancements and easy-to-access navigation to provide users with in-depth information. It also incorporates a responsive design that allows the site to be optimized across multiple platforms, including tablets and smartphones.

The new website offers improved functionality in an uncluttered and visually-appealing design that lets users quickly find the information they want, including fuel prices, ramp fees and the ability to make a reservation. Other features include the ability to request a detailing quote, ask for information, provide feedback on our service, and direct contact information for each department or location.

Meridian’s new site coincides with the company’s strategic realignment of its business units, which will allow it to focus exclusively on its premier FBO business. The company will also continue to offer aircraft detailing, cleaning and decontamination services. “The streamlining of our business allows us to concentrate on continuing our customer-centric approach to consistently offer the best possible service,” said Steve Chandoha, President. “The redesigned website reflects our position as an industry leader and highlights what sets us apart.”

“In addition to updating the website to showcase the fresh vision for the company, the goal of the redesign was to provide visitors with an enjoyable user experience and ensure they find the information they are looking for,” said Kirk Stephen, Director of Marketing. “Our team spent a great deal of time developing and preparing the new site to be as informative, easy-to-use and productive for the user as possible. We think visitors to the site will be happy with the outcome.”

The site features dedicated pages for each of the company’s FBO locations that include complete details on their respective services, amenities and certifications. There is also a page for the Detailing department with a comprehensive overview of the wide variety of exterior and interior services available, as well as the cleaning and decontamination services they offer. Other sections of the site include an extensive photo gallery, company blog and links to social media.

“Outstanding service and a dedication to always putting the customer first has been a hallmark of Meridian for over 70 years,” added Mr. Chandoha. “The new website reflects our brand and the standards we are known for. We’re excited about the launch and think this new site will allow visitors to easily find the information they need about our world-class facilities and award-winning service.”

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