Meridian, the award-winning private aviation company, is pleased to announce that it again received top industry recognition in 2018. The company’s Fixed Base Operator (FBO) in Teterboro was again voted the top FBO in the Northeast by readers of Aviation International News (AIN) and by registered members of FltPlan.com in their 2018 FBO surveys. Readers of Professional Pilot (ProPilot) once again recognized two of Meridian’s customer service representatives among the top five in the nation in its annual PRASE Survey. The FBO was also ranked #1 at Teterboro Airport in all three surveys. These industry surveys are well-respected and the entire staff is honored to be recognized for its exceptional service.
Meridian was voted in the top 10% of all US FBOs in the AIN survey, while FltPlan.com’s Pilots’ Choice Awards rated Meridian #10 among its Top 50 US FBOs. ProPilot readers ranked Meridian among the top 15 Best US FBOs. The AIN and ProPilot surveys also measure individual customer service, and the company is proud to say that both Betsy Wines and Victor Seda continue to be recognized for their outstanding efforts. AIN recognized Betsy Wines for routinely going ‘Above & Beyond’, while ProPilot had both Wines and Seda ranked #1 and #5 respectively in the Best CSR category. This is the 18th time that Betsy has been voted Best CSR by ProPilot readers, and 2018 marks the 12th year in a row that Betsy and Victor have been together in the top of the category.
“Our entire team understands the importance of providing outstanding customer service in everything we do,” said Steve Chandoha, Meridian Teterboro President. “Every member of the team, from Line Service to Security to our CSRs, is committed to delivering excellence each and every day. Betsy and Victor exemplify these values with their strong work ethic and attention to detail. I am very proud of them, and the entire staff of Meridian Teterboro.”
“Meridian’s corporate culture is built on providing exceptional customer service,” said Betsy Wines, Vice President of Customer Service & Human Resources. “It is an honor to be recognized by our customers and industry colleagues for our commitment to excellence. We consider it a privilege to serve our customers and truly appreciate their recognition as the top FBO at Teterboro as well as one of the leading FBOs nationwide.”
“We are truly appreciative of being so favorably recognized in the industry’s annual FBO surveys,” added Ken Forester, Meridian CEO. “I am proud of the entire team that works to exceed expectations every day. We know customers have choices when they fly into Teterboro, and we are committed to making every pilot and passenger feel welcomed and well cared for when they arrive at Meridian.”
Meridian, the award-winning private aviation company based at Teterboro Airport, was a proud sponsor of FlightSafety’s 22nd Annual Customer Appreciation Golf Tournament held on Monday, June 25, 2018. The company sent a team of people to meet and greet golfers at the sponsored hole, as well as a foursome to play in the tournament. Meridian sponsored the ‘Closest to the Pin’ contest hole on the Meadows course, which was hosted by two representatives of the company, Heather DeRegis from Charter Operations and Victor Seda from Customer Service. Heather and Victor welcomed golfers throughout the day, offering them Gatorade, water bottles, power bars, sunscreen, and Meridian golf balls. The Meridian foursome included Ron Palmer, Bob Platten, and Chris Battaglia. (The fourth golfer, Nehemias Camacho was unable to make it last minute.) While Team Meridian did not win any prizes, the final score was a respectable 64 (8 under par) in the scramble format.
Overall, there were 171 golfers and over 220 total attendees that participated in the annual tournament. The contest winners of the Meridian sponsorship hole for ‘Closest to the Pin’ was Dianne Tarantino for the women, and Ken Eklund for the men. The prizes were Ping and Odyssey putters for landing their shots closest to the pin. In addition to a fun day on the links, there was also a charitable component – FlightSafety raised $1,500 for Corporate Angel Network. Corporate Angel Network is the only charitable organization in the United States whose sole mission is to help cancer patients access the best possible treatment for their specific type of cancer by arranging free travel to treatment across the country using empty seats on corporate jets.
Michele Posey, Director of Sales and organizer of the event, had this to say, “The annual FlightSafety Golf Tournament is a fun way for us to thank our valued customers each year by providing a relaxing day on the golf course followed by a dinner with awards and prizes. We also want to thank our sponsors, like Meridian, for their generosity and support. Now that the 2018 tournament is behind us, we’re already planning for next year.”
On June 21, 2018, Meridian proudly exhibited at the National Business Aviation Association (NBAA) Regional Forum in White Plains, NY, held at the Westchester County Airport (HPN). In addition to hosting a 10′ x 10′ display stand, the company sent over 15 employees to meet and greet visitors. Kirk Stephen, Director of Marketing, said, “This Regional is the premier event for business aviation in the Northeast because it provides a great venue for vendors, customers, and prospects to come together under one roof and conduct business face-to-face. There are so many attendees at this show, that it really creates a unique networking opportunity for everyone here today. This is a must-attend event for us.”
NBAA President and CEO Ed Bolen stated “there is a pervasive sense of optimism in our industry.” According to NBAA, the event demonstrated a growing confidence of the industry, which was reflected in the forum’s numbers – 190 exhibitors, 2,700 attendees and a variety of aircraft, from single-engine piston-powered models to intercontinental business jets. “The energy and enthusiasm for business aviation was evident at this year’s White Plains Regional Forum,” said Mike Nichols, NBAA’s vice president of operational excellence and professional development. “Exhibitors conducted significant business, attendees gained valuable insights from the education session content, and the mood projected a positive outlook for the industry.”
The prior evening, Fontainebleau Aviation and Meridian co-sponsored a bus trip to Yankee Stadium for aviation colleagues who were in town attending the regional. On the bus, guests were all given judge wigs to show their support for Aaron Judge, the popular Yankee slugger, as New York took on the Seattle Mariners. The Yankees won the game with a walk-off home run in the bottom of the 9th inning for a dramatic ending to a fun evening.
Meridian is planning to exhibit at the next (and last) NBAA Regional Forum in 2018, which will be held on Thursday, September 6 at San Jose International Airport (SJC) in San Jose, CA.
Meridian proudly participated in the 2018 edition of The European Business Aviation Convention & Exhibition (EBACE2018). The company sent six associates to the show to represent various departments, including Charter Sales, Charter Operations, Aircraft Management, and Marketing. The team was able to optimize its presence at the venue by meeting with customers and prospects, reconnecting with industry colleagues and friends, and identifying new opportunities.
Kirk Stephen, Director of Marketing, was impressed by the optimism of the event, “Every year EBACE proves to be a productive endeavor for our company. We are able to take advantage of the access to many other aviation companies that Geneva affords us because of its proximity to Europe, Asia, and Africa. This year’s show was noticeably different because each day of the event was surrounded by energy and excitement for the future. While it’s still too early to tell how 2018 will end, if EBACE is any indication of things to come, then we should finish out the year in a good place.”
Organizers said the show, once again, served as a powerful and forward-looking showcase, reinforcing its reputation as the industry’s most important event in Europe. EBACE is jointly hosted by the National Business Aviation Association (NBAA) and the European Business Aviation Association (EBAA). This year’s show took place from May 29 to 31 at Geneva’s Palexpo conference center and Geneva International Airport.
“This was a decidedly upbeat, optimistic EBACE week, which highlighted the passion and enthusiasm at the heart of the business aviation community,” said EBAA Chairman Juergen Wiese. “The show reflected a reverence for the industry’s history, as well as an embrace of its future.”
The busy 3-day event featured 418 exhibitors, all whom chose the event to announce new aircraft, products and services, with press conferences and media events throughout the week. This was an overall increase from last year’s event as EBACE welcomed a plethora of first-time exhibitors from over 100 different countries! Furthermore, the event had a sold-out static display that featured 54 aircraft on the Geneva Airport’s ramps. Attendees got to see a variety of aircraft ranging from intercontinental jets, to turboprop and piston aircraft, to helicopters.
In addition to the upbeat and positive atmosphere, the event also featured numerous informative sessions that honed in on the future of the business aviation industry. The talks included:
· A new industry initiative to advance the development and adoption of Sustainable Alternative Jet Fuel
· An inspiring keynote presentation by Yves “Jetman” Rossy, an accomplished military and commercial pilot.
· An EVAA study, “Expanding Horizons: How Millennials see the Future of Business Aviation”.
· The International Aircraft Transactions Seminar
· The Implications BREXIT for Business Aviation
· Improving Access to European Airspace and Airports for Business Aviation Operators
Apart from the informative session, EBACE conducted its second annual Careers in Business Aviation Day, which introduced more than 250 students from high schools and universities across Europe to the broad range of potential business aviation career paths.
The EBAA also took the time to award companies that have established a solid safety culture within their organizations. This year, five European companies were recognized for achieving over 100,000 hours of accident-free flying.
“EBACE once again showed that business aviation is an industry focused on innovation and investment in the future. The new aircraft models, the new business models, the featured speakers and the trends we discussed all point to an energetic industry looking toward tomorrow”, said NBAA President and CEO Ed Bolen.
EBACE will return to Geneva again next year from May 21 to 23, 2019. Meridian is planning to exhibit again, and we are already looking forward to seeing you there!
Meridian is proud to have exhibited at the first NBAA Regional Forum of 2018 at Palm Beach International Airport (PBI) on Wednesday, January 24. The company sent representatives from Charter Sales and Marketing to meet and greet visitors at its booth. The Meridian team was happy to see many familiar faces while also meeting new people in the industry, many who were exhibiting or attending for the first time.
This year’s event was hailed as the best forum NBAA ever had in Palm Beach. In fact, the event drew over 2,700 attendees and over 150 exhibitors. Both of these numbers set new records for the Palm Beach Forum. In addition, 30 aircraft and ground support vehicles were on static display creating an exciting environment for both the attendees and the exhibitors. Mike Nichols, NBAA’s Vice President of Operational Excellence and Professional Development, said of the Jan. 24 event, “The energy was phenomenal, and people were excited to be here”.
The event also focused on what the professional aviation industry can expect going forward in 2018. NBAA President and CEO Ed Bolen reiterated that, “We’re going to pick up 2018 where we left off last year, and that is by asking everybody in our community to be active and engaged. As we’re entering a new year, and we’re excited about the opportunities it brings”. Aside from this, Bolen discussed other initiatives the NBAA would focus on in 2018 including:
- ATC Privatization
- Workforce Development
- Ethical Business Practices
- Airport Access
- International Advocacy
All in all, the forum ended up being a tremendous success for the Meridian team. It provided an invaluable opportunity for us to meet current customers and connect with new ones, as well as network with industry peers. We were pleased with the event’s exciting environment as well as the overwhelming amount of positive energy that surrounded the forum. Special thanks to everyone who took the time to stop by our booth and to those who made this event possible.
Meridian is planning to exhibit at the NBAA Schedulers & Dispatchers Conference in Long Beach, CA from February 6-9, 2018. Be sure to stop by our booth (#1340). You won’t want to miss our big raffle where the Grand Prize Winner will receive a new Apple iPhone X! We look forward to seeing you there.