Tag: CAA

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Executive Terminal (FBO) Hayward

Meridian Hayward Renews CAA Preferred Status

Meridian, the award-winning private aviation company, is pleased to announce that its West Coast fixed base operation (FBO), Meridian Hayward, was again voted the Corporate Aircraft Association’s (CAA) Preferred FBO at Hayward Executive Airport (HWD) in Hayward, CA. CAA is a membership-based organization that is dedicated to enhancing the operating efficiencies of corporate flight departments. A CAAPreferred FBO represents a combination of superior service and fair pricing for its members, provided by the most highly qualified personnel and FBO management in the industry.

A CAA Preferred FBO must be voted into the program by qualified members. If there are multiple FBOs at an airport, the one receiving the highest percentage of votes is awarded the exclusive CAA contract for 3 years. Meridian Hayward was first named CAA Preferred in 2018, the first year it was eligible for the designation.

“Our entire team is honored to again receive this recognition,” said Meridian Hayward General Manager, Carlos Rodriguez. “At Meridian, outstanding customer service is our hallmark. This designation gives us the additional opportunity to demonstrate to CAA members that we provide exceptional service and line support at competitive prices.”

Meridian Hayward currently features a 6,300 sq. ft. terminal, 3.5 acres of ramp space and a 30,000 sq. ft. hangar that can accommodate any size corporate aircraft, including large cabin jets. As part of the company’s overall growth strategy, plans are well underway to build a brand new 40,000 sq. ft. hangar, as well as expand the terminal facility and enhance the amenities for both crew and passengers.

“It is very gratifying to be recognized by our customers for our commitment to excellence and a desire to provide the best value for our services,” added Rodriguez. “Both our Hayward facility and our Teterboro facility are committed to always putting the customer first.” Meridian’s East Coast FBO, Meridian Teterboro, has been the CAA Preferred FBO at Teterboro Airport since 1996.

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Executive Terminal (FBO) General Hayward Uncategorized

Meridian Hayward Voted CAA Preferred FBO at HWD

Meridian, the award-winning private aviation company, is pleased to announce that its West Coast fixed base operator (FBO), Meridian Hayward, was voted the Corporate Aircraft Association’s (CAA) Preferred FBO at Hayward Executive Airport (HWD) in Hayward, CA. CAA is a membership-based organization that is dedicated to enhancing the operating efficiencies of corporate flight departments. A “CAA Preferred” FBO represents a combination of good service and fair pricing for its members, serviced by the most highly qualified personnel and FBO management in the industry.
A CAA Preferred FBO must be voted into the program. In order to be eligible, it must receive at least 35 votes from participating CAA Fuel Program Members. If there are multiple FBOs at an airport, the one receiving the most votes is named the CAA Preferred FBO. The winner is then tendered a three-year, exclusive contract at its airport.
The voting period for HWD ran from October 1 – 7, 2018, and results were announced on Monday, October 8. Meridian Hayward General Manager, Carlos Rodriguez, was excited by the news: “The entire Meridian team is ecstatic over this designation because it will give us the opportunity to show loyal CAA members that we provide outstanding customer service at very competitive pricing. With both of our FBO locations CAA Preferred facilities, we can now fully serve our CAA customers on both coasts.”
Meridian Teterboro has been the CAA Preferred FBO at Teterboro Airport since 1996. The CAA Preferred FBO designation for Meridian Hayward will officially begin at HWD on November 1, 2018.
 

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Executive Terminal (FBO) General

Betsy Wines Appointed Advisor to CAA Board

Betsy Wines

Teterboro, NJ, August 20, 2012 – Meridian, the full-service private aviation company based at Teterboro Airport, is pleased to announce the appointment of Betsy Wines as FBO Advisor to the Corporate Aircraft Association (CAA) Advisory Board. Ms. Wines, Vice-President of Customer Service & Human Resources at Meridian, was selected by CAA because of her extensive experience in FBO customer service, as well as her never-ending passion for corporate aviation. She brings a unique perspective to her new role as an FBO Advisor.

Ms. Wines, who is a native of Vermont, moved to New Jersey to earn a bachelor’s degree from Montclair State University. Since her college days, Betsy’s aviation career has been spent entirely with Meridian. In 1985, she began as a flight school dispatcher, when the company was called General Aviation. In 1986, General Aviation joined the Million Air network. The following year, she became a Customer Service Manager at the company’s FBO, known then as Million Air Teterboro. In 2002, Betsy was promoted to her current position as Vice-President of Customer Service & Human Resources. Over the years, Betsy has earned numerous service awards, including being voted #1 CSR fourteen times by the Professional Pilot PRASE Survey.

Steve Chandoha, Meridian Teterboro President, had this to say, “As most of you know, CAA is a group of almost 1,200 flight departments whose objective is dedicated to enhancing operational efficiencies of these corporate flight departments and member FBOs – through fair pricing and superior service. For the past 16 years, CAA members have been loyal customers of Meridian Teterboro. I am sure with Betsy’s appointment as a CAA FBO Advisor, we will continue to grow the partnership – adding real value to CAA operators and the Meridian brand.”

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Executive Terminal (FBO) General

MERIDIAN BREAKS THE RECORD

In the latest bid to remain the CAA’s preferred vendor in Teterboro, Meridian broke the record by receiving the vote of 204 regular CAA members.   In a thank you letter to the CAA members, Betsy Wines, Vice President of Customer Service  wrote “I can not express how amazed I was at the huge number of votes we received and how humbled I am by your belief in us.    We will continue to work our hardest to earn the privilege of being Teterboro’s CAA vendor.  The friends we have made through the CAA is a testament to the wonderful flight departments that are the CAA members.