On September 15, 2016, Meridian was formally presented with the 2016 Pilots’ Choice Award at the NBAA Regional Forum in White Plains. Sarah Wilson of FltPlan.com officially presented the award to Meridian’s Andrea Politis, the FBO representative at the event. The results of the 2016 Pilots’ Choice Awards were released in May 2016, but the awards were not presented to the winners until September.
Meridian received the #1 Teterboro FBO ranking from FltPlan.com, as well as the #1 FBO in the Northeast ranking. FltPlan.com’s survey, known as the Pilots’ Choice Awards, also ranked the top 50 Best FBOs in the U.S. and Meridian Teterboro is proud to have been voted #3.
According to FltPlan.com, a record number of votes were cast this year by registered users. FltPlan.com also announced Star Award winners, which are determined by the number of votes received, the amount of competition on the field and airport arrival data. Meridian was ranked #10. This survey is well-respected and we are honored to be so highly recognized by our customers.
“We are honored for being named the top FBO in the Northeast by FltPlan.com, as well as being recognized as one of the leading FBOs nationwide,” said Ken Forester, Meridian CEO. “We take our commitment to customer service very seriously, and I am happy to see the high level of satisfaction from so many of our customers and friends. I am proud of our entire team that works hard to exceed expectations every day.”
Tag: FltPlan.com
Meridian, the award-winning private aviation company based at Teterboro Airport, is pleased to announce that its FBO, Meridian Teterboro, has been voted the top FBO in the Northeast by Aviation International News (AIN) and FltPlan.com in 2016. Additionally, Meridian was voted the best FBO at Teterboro Airport in the Professional Pilot (ProPilot) PRASE Survey. All three of these industry surveys are well-respected and the entire staff is honored to be recognized for its exceptional service.
Meridian was voted in the top 10% of all US FBOs in the AIN survey, while ProPilot readers ranked Meridian as the 14th best US FBO. Pilots’ Choice Awards by FltPlan.com rated Meridian #3 among its Top 50 US FBOs. The AIN and ProPilot surveys also measure individual customer service, and the company is proud to say that both Betsy Wines and Victor Seda continue to be recognized for their outstanding efforts. AIN recognized Betsy Wines for going ‘Above & Beyond’, while ProPilot had both Wines and Seda ranked in the Best CSR category. The pair has been together in the Top 5 of the Best CSR category for the past 10 years.
Steve Chandoha, Meridian Teterboro President, credits his team as the main reason for the continuing high marks the company receives. “Our entire FBO team, from Security to Customer Service to Line Service, understands that we must treat our customers as individuals. Betsy and Victor continuously demonstrate these values with their work ethic and attention to detail. I am very proud of them, and the entire staff of Meridian Teterboro.”
“Exceptional service is the cornerstone of our corporate culture here at Meridian, and we are very pleased that our customers and colleagues see and appreciate that commitment,” said Betsy Wines, Vice President of Customer Service & Human Resources. “We are honored that they have named us the top FBO at the airport, as well as recognizing us as one of the leading FBOs nationwide.”
Ken Forester, Meridian CEO, summed up his appreciation of these survey results by saying, “I am proud of the entire team that works to exceed expectations every day. It is important to us that every pilot and passenger feels welcomed and valued when they arrive at Meridian. We understand that customers have choices when they fly into Teterboro, and we truly appreciate their business.”
Meridian, the award-winning private aviation company based in Teterboro, NJ, is pleased to announce that its FBO, Meridian Teterboro, has again been voted the top-ranked FBO at Teterboro Airport (TEB) in both the Aviation International News (AIN) and Professional Pilot (ProPilot) surveys. Additionally, Meridian was voted the top FBO in the United States by FltPlan.com, as well as being named the best FBO in the Northeast. All three of these surveys are well-respected and the entire staff is honored to be recognized for its exceptional service.
According to the AIN survey, Meridian is in the top 20% of all U.S. FBOs, while ProPilot readers ranked Meridian the 15th best U.S. FBO. These two surveys also measure individual customer service and the company is pleased to say that both Betsy Wines and Victor Seda continue to be recognized for their efforts by both ProPilot and AIN. In fact, this year’s ProPilot survey only recognized four Customer Service Representatives (CSRs), with Meridian’s Wines and Seda being two of them. The pair has been together in the Top 5 of the Best CSR category for the past 9 years.
Steve Chandoha, Meridian Teterboro President, credits his team as the main reason for the continuing high marks the company receives. “Our entire FBO team, from Security to Customer Service to Line Service, understands that we must treat our customers as individuals. Betsy and Victor continuously demonstrate these values with their work ethic and attention to detail. I am very proud of them, and the entire staff of Meridian Teterboro.”
“Exceptional service is the cornerstone of our corporate culture here at Meridian, and we are very pleased that our customers and colleagues see and appreciate that commitment,” said Betsy Wines, Vice President of Customer Service & Human Resources. “We know customers have a choice of FBOs when flying into Teterboro. We are honored that they have named us the top FBO at the airport, as well as recognizing us as one of the leading FBOs nationwide.”
Ken Forester, Meridian CEO, summed up his appreciation of these survey results by saying, “I am proud of the entire team that works to exceed expectations every day. It is important to us that every pilot and passenger feels welcomed and valued when they arrive at Meridian. We understand that customers have choices when they fly into Teterboro, and we truly appreciate their business.”
The results of the 2014 Pilots’ Choice Awards have been released by FltPlan.com, and we are proud to say that Meridian has been ranked #1 in the Northeast, and #1 at Teterboro Airport (TEB). Now in its fifth year, the Pilots’ Choice Awards recognizes FBOs that provide arrival and departure services for private and business aircraft at more than 5,000 US airports. The Awards survey was open to a group of over 45,000 active pilots on FltPlan.com representing over 65% of all business aviation.
Betsy Wines, VP of Customer Service & HR, had this to say, “We are honored that our customers and friends have voted us among the best FBOs in the FltPlan.com survey. We know that pilots have a choice when flying into Teterboro Airport, and we work hard everyday to earn their trust. The Pilots’ Choice Awards are a big deal for us because it spotlights why delivering outstanding customer service must continue to be the cornerstone of our corporate culture.”
Highlights from the survey include:
– Meridian ranked #1 among Northeast FBOs
– Meridian ranked #1 at Teterboro Airport
– Meridian ranked #3 among Top 50 US FBOs
– Meridian ranked #14 among Top 25 Star FBOs
– TEB ranked #9 among Top 10 ATC Towers
On Thursday, June 6, Meridian, the private aviation company based at Teterboro Airport (TEB), was one of the many companies exhibiting at the NBAA Regional Forum at Westchester County Airport (HPN) in White Plains, NY. Meridian sent eleven associates to represent all areas of the company, including its FBO, Air Charter, Aircraft Management, and Aircraft Maintenance businesses. In addition to exhibiting at this important Greater New York event, Meridian proudly accepted two prestigious awards for its outstanding safety record and customer service in the aviation industry.
The first award was presented to Meridian Air Charter in recognition for completion of the WYVERN Standard onsite audit. While Meridian had achieved WYVERN Wingman status in 1998 (as Million Air Teterboro), the company was formally presented a Wingman Operator award and membership kit by WYVERN representatives at the White Plains event. WYVERN Wingman operators voluntarily undergo WYVERN audits to support their Wingman status. Once the audit is complete, Wingman operators provide data to WYVERN’s risk assessment system so that each individual flight can be evaluated. The data provided is checked to ensure that each flight meets all governing regulatory requirements as well as WYVERN’s higher standard for flight times and training intervals. The award was formally presented by Lynn Summers of WYVERN, and given to Mike Moore and Dan Govatos of Meridian, who accepted it on behalf of Meridian Air Charter and the entire company.
The second award was presented to Meridian Teterboro in recognition for it’s #1 ranking among Top 50 US FBOs in the 2013 Pilots’ Choice Awards by FltPlan.com. This was the fourth year in a row that Meridian Teterboro has landed the top spot in this pilot survey. This year, pilots who participated in the survey cast more votes than ever. In fact, there were 37% more ballots cast this year than in 2012. With over 120,000 active pilots on its site, FltPlan.com represents over 65% of all business aviation. The award was formally presented by Sarah Wilson of FltPlan.com, and given to Anthony Banome of Meridian, who accepted it on behalf of the FBO and the entire company.
NBAA Business Aviation Regional Forums are day-long learning and peer networking venues designed to meet the needs of regional business aviation communities, and to provide an introduction to local leaders interested in learning more about the industry. The Regional Forums incorporate exhibits, static displays of aircraft and education sessions into one-day events located across the country to help introduce business aviation to local officials and prospective owners and operators, and to help address the issues of the day in the regions.
The White Plains Forum drew more than 2,000 attendees and featured more than 120 exhibitors and nearly 30 aircraft on Static Display. Business aviation supports $613 million annually in local economic activity, in sectors ranging from business, manufacturing and tourism, as well as provides approximately 6,300 jobs.
The next NBAA Business Aviation Regional Forum is set for July 11, 2013, in Denver, CO. Meridian will be exhibiting at the Denver event, and it is also planning to feature a Falcon 900EX EASy, one of its nineteen charter aircraft, on the static display.
Teterboro, NJ, May 25, 2012 – Meridian Teterboro, the family-owned FBO based at Teterboro Airport (TEB) near New York City, has been ranked #1 among the Top 50 US FBOs in the 2012 Pilots’ Choice Awards survey by FltPlan.com. This has been the third consecutive year that Meridian has received the top spot. Also noteworthy, the FBO has placed #1 among the Top 5 Northeast US FBOs, and it has ranked #11 in the Top 25 “Star FBOs”. This category was created by using airport arrival data to generate a ranking that takes into account the traffic at an airport and the amount of competition on the field. In this category, Meridian was the highest ranking FBO in the Northeast.
Betsy Wines, VP Customer Service & HR, had this to say, “Winning this award three years in a row is a reflection of our best asset – our employees. We love to make our customers feel like they are part of our family. I think that this survey shows what an impact this approach has on the pilots. Their continued support means a lot to us.”
FltPlan.com has active accounts for over 120,000 pilots, most of which fly multiple trips each week. FltPlan.com users, customers who truly frequent these FBOs, have cast thousands of votes for their favorites among 17 categories, including Top US FBOs, and Top US FBOs by region. Over 1,000 FBOs garnered votes in the awards and the pilots’ favorites reached the top.
Check out the great article on FltPlan.com that features Meridian’s #1 FBO ranking among a recent pilot survey:
https://flttrack.fltplan.com/fltbrief/June2011/fltbriefvol1.htm#5
Thank you to all those pilots who voted for us!!! We are looking forward to continuing to serve you!