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Executive Terminal (FBO) General Meridian Hayward Meridian Teterboro

Meridian Receives High Marks in Industry Surveys – Hayward and Teterboro FBOs Honored as Company Celebrates 75th Anniversary

Meridian Teterboro was rated the #1 FBO in the New York City (NYC) metro area by the readers of Aviation International News (AIN) in its annual survey. Meridian was the only FBO at Teterboro Airport and the NYC metro area to be ranked in the top 10% of FBOs in the Americas. Meridian TEB was highly ranked for its pilot amenities and customer service as well. Professional Pilot’s (ProPilot) annual PRASE Survey also placed Meridian as the #1 FBO at Teterboro, and among the top ten FBOs in the US.
Meridian is unique in that it is the only FBO at TEB to operate under the same ownership since 1946. That legacy and experience has contributed to the success of its Hayward FBO, which was ranked among the top FBOs for the first time this year. AIN readers gave Meridian Hayward high marks, placing it in the top five FBOs in the West Region and one of the best FBOs in the greater San Francisco area. Additionally, the AIN survey recognizes those individual FBO employees who go “Above and Beyond”, and we are proud that HWD’s Jenny Deitschman, Customer Service Representative (CSR), was included on this year’s list.
“We are honored to be counted among the top FBOs on the West Coast,” said Carlos Rodriguez, Hayward’s General Manager. “Since our opening in 2016, our team has worked hard to provide outstanding service to each and every customer. I’m especially pleased to see Jenny recognized for her efforts as an outstanding CSR.” Jenny has been with Meridian Hayward since it opened for business.
Meridian was ranked as the 4th best independent FBO by ProPilot, and was the only FBO in the Northeast to be recognized in this category. The 2021 ranking is several spots ahead of last year, and we are proud that our continued commitment to striving to be the best resonated with customers.
“It’s very rewarding to know that our efforts are appreciated. We are honored to be recognized for our legacy of exceptional service,” said Ken Forester, Meridian’s CEO. “We sincerely thank our customers for their support and confidence in us. After 75 years, Meridian’s mission and focus are still the same-putting each customer first and delivering a truly personalized experience to everyone we serve.”

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Executive Terminal (FBO) Hayward

Meridian FBOs Recognized as Safety 1st Clean Certified

Meridian, the award-winning private aviation company, is pleased to announce that it has received Safety 1st Clean registration from the National Air Transportation Association (NATA) for both its Teterboro (TEB) and Hayward (HWD) FBO facilities. The recognition demonstrates Meridian’s commitment to following best practices and guidelines from both the NATA and the Centers for Disease Control (CDC) around cleaning, disinfecting and hygiene, as well as ongoing education and training. In addition, conformance to the Safety 1st Clean standard requires that the organization have a Hazard Communication Plan in place, which Meridian already does as part of its IS-BAH accreditation.
“NATA developed the Safety 1st Clean standard to provide general guidance on facility cleaning, disinfecting and facility operations in response to the pandemic,” said Carlos Rodriguez, HWD General Manager. “While we were already aggressively following best practices and guidelines, as well as our own strict procedures, it is important that we demonstrate our conformance and commitment to the highest possible standards to our customers, employees and the public at large. Earning the Safety 1st Clean standard lets customers know they can expect the best and safest protocols when they come to Meridian.” A complete list of Safety 1st Clean FBOs is on the NATA website.
Meridian has been a participant in NATA’s overall Safety 1st program for over 20 years. While the Safety 1st program actually certifies individuals at the locations, as part of the Safety 1st Qualified location program, FBOs and ground handlers that consistently maintain their employee’s training status are recognized as Safety 1st certified. Meridian is proud to be consistently rated Safety 1st.
Meridian TEB and HWD are also International Standard for Business Aircraft Handling (IS-BAH) accredited for adherence to the International Civil Aviation Organization (ICAO) standards and recommended practices in the preparation of handling business aircraft. The standard was designed to promote the use of industry best practices blended through a progressive Safety Management System (SMS) for FBOs and Business Aircraft Handling Agencies. Both FBOs currently hold IS-BAH Stage 1 certification.
Achieving industry recognition offers added benefits beyond demonstrating Meridian’s commitment to excellence and safety, notes Victor Rodriguez, TEB Line Service & FBO Safety Training Coordinator/Interim Line Service Manager, who spearheaded TEB’s registration efforts for both IS-BAH and Safety 1st Clean. “These standards help us with the overall framework to benchmark our efforts and measure overall performance,” he states. “It ensures we are following the guidelines, meeting and exceeding requirements and maintaining the highest standards.”
Customers with maintenance or detailing needs can expect the same level of safety and cleanliness at the Meridian Jet Center in Teterboro. The full-service maintenance facility is an FAA Part 145 and European Aviation Safety Agency (EASA) certified repair station, as well as an authorized Honeywell Service Center.
Meridian’s in-house detailing team currently provides multiple layers of disinfecting and cleaning services to protect travelers as well as our own personnel. In addition to decontaminating the aircraft with our ionization unit, they also clean the entire aircraft interior by wiping down and disinfecting all areas, followed by a long-lasting anti-microbial barrier treatment. Meridian is proud to strictly adhere to comprehensive protocols as well as those outlined by the Safety 1st Clean standard.

Categories
Executive Terminal (FBO) General Hayward

We are open.

Meridian Teterboro and Meridian Hayward are both open. We are part of the 16 Critical Infrastructure Sectors identified at www.cisa.gov/critical-infrastructure-sectors. We are providing all of our normal FBO, maintenance, cleaning, and flight operations services.
We are getting inquiries about New Jersey and California state travel restrictions and have provided the links below to help answer your questions.
New Jersey
New Jersey Order: https://nj.gov/infobank/eo/056murphy/pdf/EO-107.pdf
New Jersey State Covid-19 Information: https://covid19.nj.gov/
California
California Order: https://covid19.ca.gov/img/Executive-Order-N-33-20.pdf
California Essential Workers: https://covid19.ca.gov/img/EssentialCriticalInfrastructureWorkers.pdf
California Stay At Home Guidance: https://covid19.ca.gov/stay-home-except-for-essential-needs/
Our team is standing by, ready to help in any way we can.
Meridian Teterboro Customer Service
(201) 288-5040
TEB@meridian.aero
Meridian Hayward Customer Service
(510) 674-2500
HWD@meridian.aero

Categories
General

Meridian Hosts Pilot Appreciation Day

Meridian Hayward hosted the local Civil Air Patrol (CAP) East Bay Cadet Squadron 18’s Pilot Appreciation Day on Saturday, November 2. The event was a mixture of pilot appreciation, ground and safety training for cadets, and educational classes along with food and fun. The event had around 60 attendees

The California Civil Air Patrol serves as an auxiliary of the US Air Force. They normally conduct search and rescue, humanitarian, and counter-drug missions, and are also credited with sinking two enemy submarines during World War II.

The CAP also hosts a cadet program that provides the opportunity to participate in special activities or even solo fly an airplane for the first time. The training that the cadets receive is so comprehensive, that any cadet that reaches officer status could join the US Air Force two ranks higher than a normal recruit!

To learn more about the California Wing of the Civil Air Patrol, visit their website at https://www.cawgcap.org/ .

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Charter Operations Executive Terminal (FBO) General Hayward Human Resources Line Service Summer Intern

Meridian Hosts Annual Summer Intern Program

Over the summer, Meridian had four summer interns working in various departments throughout the company. What began as an informal opportunity in 1984 for some of our employees’ children to gain some work experience during the summer, has continued to be a popular program with many of our interns returning year after year. Some have even gone on to work full-time for Meridian. For example, Dennis O’Connell, Meridian Air Charter’s President, was Meridian’s first summer intern, working for line service. He recently celebrated 30 years with Meridian.

Meridian Teterboro had three interns this year (LTR): Maggie O’Connell, Steven Iannone, and Julia Moore.

This year, the interns worked in the Charter, Human Resources, and Customer Service departments and performed their jobs admirably while learning vital skills in Microsoft Excel, customer relations, and business aviation in general. Aside from gaining valuable office experience, the interns learned about the interviewing and hiring process, as well as what to look for in companies and positions when they begin their job search.
This year, we’ve also expanded the program to our Hayward FBO. Samantha Martinez, who rotated between ramp and customer service roles, is Hayward’s first-ever intern!
Samantha Martinez, Meridian Hayward’s first intern.

Samantha learned important customer-relations skills and had the opportunity to get hands-on experience working on the ramp. By the end of her internship, she was given a unique opportunity into learning what makes an FBO run, and the skills to help it run smoothly.
All-in-all, this year’s summer internship program was a tremendous success! We’d like to thank our interns for their hard work, and a job well done!

Categories
Executive Terminal (FBO) General

Meridian Holds First Town Hall of 2019


The Management team at Meridian held its first Town Hall meeting of the year on Wednesday, March 20.  The meeting was hosted by Emil Iannone, Director of Operations, who made the session available to all employees, including those based locally at the Teterboro office and those offsite who were able to call-in remotely.
These meetings provide employees with an informative venue to hear updates about company performance, afford a glimpse into future projects, and offer a unique opportunity for attendees to ask questions.
A few highlights include the upcoming makeover of our Teterboro lobby, a redesign of our IT and Human Resources’ offices, and the growing success of Meridian Hayward, which has improved significantly over last year.  Steve Chandoha, President of Meridian Teterboro, provided updates about FBO performances in both Teterboro and Hayward.  Dennis O’Connell, President of Meridian Air Charter, offered recent insights about Air Charter, Aircraft Management, and Jet Maintenance.
Our CEO, Ken Forester, wrapped up the session by elaborating on some of the key topics and thanking everyone for their continued efforts and hard work.  The next Town Hall meeting will be held at the end of the 2nd Quarter.

Categories
Executive Terminal (FBO) General Hayward Uncategorized

Meridian Hayward Voted CAA Preferred FBO at HWD

Meridian, the award-winning private aviation company, is pleased to announce that its West Coast fixed base operator (FBO), Meridian Hayward, was voted the Corporate Aircraft Association’s (CAA) Preferred FBO at Hayward Executive Airport (HWD) in Hayward, CA. CAA is a membership-based organization that is dedicated to enhancing the operating efficiencies of corporate flight departments. A “CAA Preferred” FBO represents a combination of good service and fair pricing for its members, serviced by the most highly qualified personnel and FBO management in the industry.
A CAA Preferred FBO must be voted into the program. In order to be eligible, it must receive at least 35 votes from participating CAA Fuel Program Members. If there are multiple FBOs at an airport, the one receiving the most votes is named the CAA Preferred FBO. The winner is then tendered a three-year, exclusive contract at its airport.
The voting period for HWD ran from October 1 – 7, 2018, and results were announced on Monday, October 8. Meridian Hayward General Manager, Carlos Rodriguez, was excited by the news: “The entire Meridian team is ecstatic over this designation because it will give us the opportunity to show loyal CAA members that we provide outstanding customer service at very competitive pricing. With both of our FBO locations CAA Preferred facilities, we can now fully serve our CAA customers on both coasts.”
Meridian Teterboro has been the CAA Preferred FBO at Teterboro Airport since 1996. The CAA Preferred FBO designation for Meridian Hayward will officially begin at HWD on November 1, 2018.
 

Categories
Executive Terminal (FBO) General Hayward Private Air Charter Uncategorized

Meridian Hayward Hosts Helicopter Rescue Operations Training


On July 19, 2018, the Hayward Police Department’s Special Response Unit had the opportunity, for the first time ever, to conduct training for helicopter rescue operations and marshalling at Meridian Hayward.

The HWD SRU musters for briefing, surrounding a California Highway Patrol A350 Eurocopter.

The unit was aided by a Coast Guard HH-65 Dolphin Eurocopter, specially designed for rescue operations, and a CHP (California Highway Patrol) A350 Eurocopter.

Hayward SRU member being lowered from a USCG HH-65 Dolphin Eurocopter.

General Manager, Carlos Rodriguez, extended the invitation to return for any additional training the SRU may require: “It’s important to support the community and to give back, in any way we can, to those that protect it. We’re happy to have been able to help the Hayward Police Department and thank them for everything they do!”

A Hayward SRU Officer sets a CHP A350 Eurocopter down outside the Meridian Hayward hangar.

Meridian is excited to have been able to assist the Hayward Police Department train for such a vital task and hopes to continue supporting the local communities surrounding all of our FBOs.
 

Categories
General Hayward

Meridian Hayward Hosts SONO Meeting

Attendees networking at the Spring 2018 SONO Meeting.

On Thursday, May 10th, Meridian was pleased to host Southern & Northern California Schedulers and Dispatchers Group (SONO) first meeting of 2018. This special event was held at our Hayward facility, located at Hayward Executive Airport (HWD), just outside of San Francisco, CA. The purpose of this event was to create a valuable networking opportunity for business aviation professionals, and to provide an educational forum to enhance the knowledge and experience of our S&D community.
The fun evening featured a “World War II” theme that took guests back in time to the 1940’s. The event featured a variety of activities and exhibits, including The Cosmo Alleycats, a swing dance band with a vintage twist, authentic Mai Tai’s served in tiki drinking glasses, vintage aircraft and vehicles on display in the hangar, and replica war posters and bunting decorating the walls. About halfway through the evening, Jeff Bass, President & CEO of Hiller Aviation Museum located in San Carlos, CA, gave a very interesting and historical presentation about how the local aviation community was developed in California during WWII. At the end of the evening, a drawing took place that offered high-value prizes to several lucky winners.
Amber Salvatore, Charter Sales Executive, posing in front of a vintage Ford vehicle.

In total, there were about 200 guests in attendance, and so far, feedback about the event was extremely positive. Carlos Rodriguez, Meridian Hayward GM, had this to say, “We are honored that SONO had asked us to host their annual spring meeting. We knew that it would be a unique opportunity for us to showcase our new facility here in the Bay Area with a very targeted group of business aviation professionals. We hope that all of our guests and sponsors had enjoyed themselves, and we hope they continue to spread the word about our operations here. I think they will find that we have a lot to offer.”
To see photos of the event, please visit our online gallery: https://photos.meridian.aero/MeridianHWD-SONO-Sp18.
We would also like to give a special thanks to all of our sponsors. Without their support, this event would not have been possible.

Gold Sponsors

Airsure Limited
FlightSafety International
Signature Flight Support

Silver Sponsors

EPIC Fuels
Mente Group
International Trip Planning Services
Castle & Cooke Aviation
World Fuel Services
Eastern Aviation Fuels

Service Sponsors

Hiller Aviation Museum
Go Rentals

Categories
General Private Air Charter

Claremont Vodka is Now Available on Meridian Air Charter Flights

Meridian is proud to announce that Claremont Vodka will be available on all of its private charter flights upon request.
Meridian is proud to announce that Claremont Vodka will be available on all of its private charter flights upon request.

New Jersey’s alcohol industry is experiencing a rebirth, as recently enacted laws are providing new opportunities for the state’s wineries, breweries, and distilleries. One company that has taken advantage of this new legislation is Claremont Distilled Spirits. The company was founded in May of 2014 by current CEO Tim Koether under the principle that world class spirits could be produced in the Garden State.
Since then, Claremont has managed to become the largest craft distillery in New Jersey with over 4,000 gallons of fermentation capacity and 1,000 gallons of distillation capacity. In addition, Claremont takes advantage of the fact that New Jersey is among the nation’s largest producer of a variety fruits and vegetables. They use New Jersey raised potatoes in the vodka production process, as well as an assortment of locally grown fruits, like blueberries and peaches.
Mr. Koether is a firm believer in sourcing his company’s ingredients locally. He says, “Claremont is proudly owned by, and its products proudly produced by, and sold by native, lifelong New Jerseyians. We are proud of our heritage and the products we create. Our attention to detail through constant and personal monitoring throughout the production process results in true craft spirits that we believe are among the finest produced. Upon tasting our spirits, we believe you will agree”.
Claremont Vodka is the first and only craft spirit produced in New Jersey to be awarded a gold medal at the San Francisco World Spirits Competition, the most highly regarded spirits competition in the world. In addition, Wine Enthusiast Magazine named Claremont Vodka a Top 100 Spirit of 2016, giving it a 93-point rating.
Meridian is proud to announce that Claremont Vodka will be available on all of its private charter flights upon request. For more information about Claremont, please visit their website at http://claremontdistillery.com/vodka/. For more information on Meridian Air Charter, please visit our website at www.meridian.aero or call us at 800-882-2333.