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Executive Terminal (FBO) General

Meridian Named #1 FBO in Northeast and at Teterboro Airport in 2017 FBO Surveys

The Meridian Teterboro staff is honored by the 2017 FBO survey results.
The Meridian Teterboro staff is honored by the 2017 FBO survey results.

Meridian, the award-winning private aviation company, is pleased to announce that its Fixed Base Operation (FBO) in Teterboro has again been voted the top FBO in the Northeast by readers of Aviation International News (AIN) and by registered members of FltPlan.com in their 2017 FBO surveys. Readers of Professional Pilot (ProPilot) again recognized two of our customer service representatives among the top four in the nation in its annual PRASE Survey. Meridian was also voted the #1 FBO at Teterboro Airport in all three surveys. These industry surveys are well-respected and the entire staff is honored to be recognized for its exceptional service.
Meridian was voted in the top 10% of all US FBOs in the AIN survey, while FltPlan.com’s Pilots’ Choice Awards rated Meridian #8 among its Top 50 US FBOs. ProPilot readers ranked Meridian among the top 20 Best US FBOs. The AIN and ProPilot surveys also measure individual customer service, and the company is proud to say that both Betsy Wines and Victor Seda continue to be recognized for their outstanding efforts. AIN recognized Betsy Wines for going ‘Above & Beyond’, while ProPilot had both Wines and Seda ranked #1 and #3 respectively in the Best CSR category. This is the 17th time that Betsy has been voted Best CSR by ProPilot readers, and 2017 marks the 11th year in a row that Betsy and Victor have been together in the Top 5 of the category.
Steve Chandoha, Meridian Teterboro President, credits his team as the main reason for the continuing high marks the company receives. “Our entire FBO team, from Security to Customer Service to Line Service, understands that we must treat our customers as individuals. Betsy and Victor continuously demonstrate these values with their work ethic and attention to detail. I am very proud of them, and the entire staff of Meridian Teterboro.”
“Exceptional service is the cornerstone of our corporate culture here at Meridian, and we are very pleased that our customers and colleagues see and appreciate that commitment,” said Betsy Wines, Vice President of Customer Service & Human Resources. “We are honored that they have named us the top FBO at the airport, as well as recognizing us as one of the leading FBOs nationwide.”
Ken Forester, Meridian CEO, summed up his appreciation of these survey results by saying, “I am proud of the entire team that works to exceed expectations every day. It is important to us that every pilot and passenger feels welcomed and valued when they arrive at Meridian. We understand that customers have choices when they fly into Teterboro, and we truly appreciate their business.”

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Executive Terminal (FBO) General Hayward

Meridian presented with Pilots’ Choice Award at White Plains Regional

Sarah Wilson of FltPlan.com presents Andrea Politis and the entire Meridian team with the 2016 Pilots' Choice Award for Best Northeast FBO at the NBAA Regional Forum in White Plains.
Sarah Wilson of FltPlan.com presents Andrea Politis and the entire Meridian team with the 2016 Pilots’ Choice Award for Best Northeast FBO at the NBAA Regional Forum in White Plains.

On September 15, 2016, Meridian was formally presented with the 2016 Pilots’ Choice Award at the NBAA Regional Forum in White Plains. Sarah Wilson of FltPlan.com officially presented the award to Meridian’s Andrea Politis, the FBO representative at the event. The results of the 2016 Pilots’ Choice Awards were released in May 2016, but the awards were not presented to the winners until September.
Meridian received the #1 Teterboro FBO ranking from FltPlan.com, as well as the #1 FBO in the Northeast ranking. FltPlan.com’s survey, known as the Pilots’ Choice Awards, also ranked the top 50 Best FBOs in the U.S. and Meridian Teterboro is proud to have been voted #3.
According to FltPlan.com, a record number of votes were cast this year by registered users. FltPlan.com also announced Star Award winners, which are determined by the number of votes received, the amount of competition on the field and airport arrival data. Meridian was ranked #10. This survey is well-respected and we are honored to be so highly recognized by our customers.
“We are honored for being named the top FBO in the Northeast by FltPlan.com, as well as being recognized as one of the leading FBOs nationwide,” said Ken Forester, Meridian CEO. “We take our commitment to customer service very seriously, and I am happy to see the high level of satisfaction from so many of our customers and friends. I am proud of our entire team that works hard to exceed expectations every day.”

Categories
Executive Terminal (FBO) General

2016 FBO Surveys Rank Meridian #1 in Northeast

The Meridian Teterboro staff is honored by the 2016 FBO survey results.
The Meridian Teterboro staff is honored by the 2016 FBO survey results.

Meridian, the award-winning private aviation company based at Teterboro Airport, is pleased to announce that its FBO, Meridian Teterboro, has been voted the top FBO in the Northeast by Aviation International News (AIN) and FltPlan.com in 2016. Additionally, Meridian was voted the best FBO at Teterboro Airport in the Professional Pilot (ProPilot) PRASE Survey. All three of these industry surveys are well-respected and the entire staff is honored to be recognized for its exceptional service.
Meridian was voted in the top 10% of all US FBOs in the AIN survey, while ProPilot readers ranked Meridian as the 14th best US FBO. Pilots’ Choice Awards by FltPlan.com rated Meridian #3 among its Top 50 US FBOs. The AIN and ProPilot surveys also measure individual customer service, and the company is proud to say that both Betsy Wines and Victor Seda continue to be recognized for their outstanding efforts. AIN recognized Betsy Wines for going ‘Above & Beyond’, while ProPilot had both Wines and Seda ranked in the Best CSR category. The pair has been together in the Top 5 of the Best CSR category for the past 10 years.
Steve Chandoha, Meridian Teterboro President, credits his team as the main reason for the continuing high marks the company receives. “Our entire FBO team, from Security to Customer Service to Line Service, understands that we must treat our customers as individuals. Betsy and Victor continuously demonstrate these values with their work ethic and attention to detail. I am very proud of them, and the entire staff of Meridian Teterboro.”
“Exceptional service is the cornerstone of our corporate culture here at Meridian, and we are very pleased that our customers and colleagues see and appreciate that commitment,” said Betsy Wines, Vice President of Customer Service & Human Resources. “We are honored that they have named us the top FBO at the airport, as well as recognizing us as one of the leading FBOs nationwide.”
Ken Forester, Meridian CEO, summed up his appreciation of these survey results by saying, “I am proud of the entire team that works to exceed expectations every day. It is important to us that every pilot and passenger feels welcomed and valued when they arrive at Meridian. We understand that customers have choices when they fly into Teterboro, and we truly appreciate their business.”